CH Cruises & Travel provides a private, personalised service for individual and small group travellers with the emphasis on cruising. Please phone or e mail to arrange a personal meeting (if desired) to discuss your travel requirements. We like to have a personal relationship with our travel guests.

Our Story

CH Cruises & Travel was established in 1993 when cruising in Australia was in its infancy. At that time we were a general travel agency arranging both domestic and international flights and holiday packages. Interstate bus and train tickets were major sellers.

Pauline foresaw the public desire for cruise travel and opened her own store to sell cruise travel only. Over the years we have evolved to serve that market. We are now essentially a private agency that specialises in cruising. We do not mass market. We do not have a shopfront and we do not bombard clients with e mails.  We exist to provide our clients with personal attention and the extensive cruising and travel knowledge we possess – our goal is “putting the right person on the right ship” to maximise satisfaction with the cruise experience. Our clients rely on our personal knowledge of ships and destinations to guide them in selecting their cruise and customise their travel experience.

Pauline is an original “English Rose, from Kent and one of the founders of the retail cruise industry in Australia. Winner of numerous cruise awards, Pauline has a wealth of personal knowledge of cruise ships. Her advice on cabin and category selection can be an invaluable aid to heightening your cruise experience. Both she and Ray have extensive cruise and travel experience leading a number of small select groups on personalised travel experiences. Ray has a background that includes seven years in Japan with Japan Air Lines and has travelled to every continent except Antarctica.

Accredited Agency

CH Cruises and Travel is an accredited ATAS agency. The benchmark for quality in the Travel industry.


We will work with you so that you have your travel experience rather than someone elses. At CH Cruises and Travel we know you are different and treat you as the special person that you are.

Problem Solvers

Not every trip is straight forward. We will help make your travel experience work.

Customer Support

We care that our customers get the best experience possible. Once we have booked your trip we are still there to help. Our business is not just about numbers it is about people.